Operation and Monitoring

Operation and maintenance form the foundation of a reliable and stable functioning ICT solution. Our proactive monitoring enables us to act before a problem occurs.
Image

Your Advantages

  • Error minimization through proactive situation analysis
  • Modular SLA agreements and hourly packages
  • Operating automations
  • Up to date ICT infrastructures
  • Always up-to-date security compliance
  • Operation meetings with customers
  • Very high availability of the infrastructure

Operation

With our services in operation, we minimize the susceptibility of your ICT infrastructure to errors and maximize the availability of your systems for you.
  • Automation repetitive activities
  • Regular patching of the systems
  • Life cycle management
  • Incident management
  • Proactive troubleshooting

Monitoring

The art of health management is to act proactively before customers can feel the impact of the mistakes.
  • Health management
  • Real-time monitoring of your infrastructure
  • Analyze the errors
  • Service monitoring

Our Offer

  • Modular SLA agreements
  • Hours packages
  • Visualization of your ICT infrastructure
  • Online ticketing tool
  • Online knowledge base

Our Knowhow

  • Compute and storage
  • Network (Cisco, Juniper, Sophos, Ruckus, ...)
  • Virtualization (VMware, Hyper-V, ...)
  • Operating systems (Windows, Linux, iOS)
  • Applications and services (AD, SQL, Exchange, ...)
  • Cloud services (Office365, Azure, ...)
Over 15 years experience and knowledge of industrial machine controls, software architecture and engineering, artificial and pervasive intelligence, we are dedicated to provide the best and economical solutions to our valued customers.